What is Watson ?

IBM Watson is a technology platform that uses natural language processing and machine learning to reveal insights from large amounts of unstructured data

What Watson can do for you

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Answer your customers' most pressing questions.

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Quickly extract key information from all documents

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Reveal insights, patterns and relationships across data

Watson analyzes unstructured data


percentage of the unstructured data today

News articles
Research reports
Social media posts
Enterprise system data

How Watson reveals insights

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Analyzes unstructured data

Uses natural language processing to understand grammar and context.

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Understands complex questions

Evaluates all possible meanings and determines what is being asked.

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Presents answers and solutions

Based on supporting evidence and quality of information found.

How Watson answer question ?


Watson learns a new subject

  • All related materials are loaded into Watson, such as Word documents, PDFs and web pages
  • Questions and answers pairs are added to train Watson on the subject
  • Watson is automatically updated as new information is published


Watson answers a question

  • Watson searches millions of documents to find thousands of possible answers
  • Collects evidence and uses an algorithm to rate the quality of this evidence
  • Ranks all possible answers based on the score of its supporting evidence

Get started with Watson



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